Company: Japan Society
Title:  Visitor Services Associate
Salary: TBD, Part-time (20 hours/week)
Location: New York, NY

Please note that Japan Society is recruiting for two other positions: Chief Operating Officer and Japanese Language Instructor. Do check their website for the full job listings.

The Visitor Services Associate maintains the Japan Society’s visitor service’s desk as an ambassador interacting with the general public. This includes greeting and welcoming visitors, answering questions, providing information about exhibits and programs, selling tickets, and promoting memberships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Processing ticket orders and gallery admissions; • Selling memberships; • Light clerical duties; accepting packages; • Dealing with visitors, trustees, donors, and vendors on the phone and in person, and assisting with related activities and projects. • The position is part-time, approximately 20 hours per week. • In addition to regularly scheduled weekly hours, must be available to come in to cover extra shifts on nights and weekends when necessary. • PPE will be provided, desk is behind plexi-glass.

QUALIFICATIONS:

• Customer service experience • Very good communication skills • Excellent interpersonal skills and comfort interacting with the public • Ability to multi-task and to handle multiple phone lines • Computer proficiency • General office experience • Must be dependable and punctual • Must be comfortable working in various work environments including outdoors • Knowledge of Japanese culture and/or language is a plus.

To Apply: All applicants must email their resume and cover letter to the Director of Human Resources at jobs@japansociety.org. Resumes submitted without a cover letter will not be considered.