Program Associate – World Learning (Washington, D.C.)
Company: World Learning
Title: Program Associate
Salary: Full-time, TBD
Location: Washington, D.C.
World Learning seeks two Program Associates to support implementation of the U.S. Department of State’s Fulbright Specialist Program (FSP).
Part of the larger Fulbright Program, the (FSP) enables approximately 425 U.S. academics and professionals each year to engage in short-term collaborative projects of between two- and six-weeks in length at host institutions abroad that build capacity and mutual linkages. Under the supervision of the Program Officer, the Program Associate will assist the full project cycle including supporting the Specialist application process, assisting with matching Specialists to host institution projects, and providing significant logistical support to Specialists to ensure project success. This position requires excellent communication and organizational skills along with a detail-oriented focus and the ability to prioritize multiple tasks.
• Track Specialist applications and answer phone and email inquiries from prospective Specialists and other stakeholders.
• Make timely and accurate project entries into the FSP project management system on Salesforce.
• Support Specialist caseload in assigned regions which includes generating welcome packets, arranging logistics, assisting in the visa process, enrolling participants in a limited health benefits plan, and troubleshooting any issues that arise with Specialists’ program logistics.
• Request disbursement of Specialist allowances and track all costs in project management system.
• Contribute to the completion of high-quality program reports (both regular and ad hoc) for funder.
• Assume other program implementation and administrative activities as assigned to potentially include supporting the open project matching process and program outreach.
• Bachelor’s Degree and one year of related work experience.
• Strong written and oral communications skills and a professional demeanor.
• Energetic and resourceful team player.
• Excellent organizational ability and experience arranging logistics (e.g., international travel, visas).
• Effectively copes with change; able to shift comfortably; decides and acts without having the total picture; comfortably handles risk and uncertainty. Demonstrates the ability to function in unstructured work environments and/or uncertain conditions.
• Demonstrates a curiosity about World Learning as a whole, with the aim of being able to effectively represent the organization to external audiences commensurate with the position.
• Supports an organizational culture of continuous learning through rigorous program monitoring, data tracking, donor and MERL reporting, research and reflection to ensure strong outcomes.
• Demonstrates a commitment to the organization’s business development targets through ongoing program implementation, funder relationship building, and through other means as directed.
• Has a commitment to fostering diverse, equitable and inclusive practices in program implementation and monitoring practices and challenging practices which may be exclusionary.
• Experience implementing U.S. Department of State-funded exchange programs.
• Experience working with the U.S. higher education community.
• International experience.
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